Terms & Conditions

Welcome to Pariaa ("Website", "Store", "we", "our", or "us").

This Website enables customers to browse and purchase jewellery, accessories, and related products offered by Pariaa. By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using the Website.

1. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.
All information provided by you is accurate, current, and complete.
You are legally capable of entering into binding agreements.

2. Products & Orders

All products displayed on the Website are subject to availability.
Product images are for illustrative purposes only. Actual colors, sizes, and finishes may vary slightly due to screen settings and handcrafted variations.
We reserve the right to limit quantities or refuse any order at our sole discretion.
An order is considered confirmed only after successful payment and receipt of an order confirmation email or message.

3. Pricing & Payments

Prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.
Applicable taxes, if any, will be reflected at checkout.
We reserve the right to modify product pricing without prior notice.
Payments are processed through secure and authorized payment gateways.
Cash on Delivery (COD) may be available in selected serviceable locations.
We shall not be responsible for payment failures caused by banking institutions or third-party payment providers.

4. Shipping & Delivery

Orders are shipped according to the timelines mentioned in our Shipping Policy.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
Shipping charges, if applicable, will be displayed during checkout.
International orders may be subject to customs duties, taxes, or import charges imposed by the destination country.
Ownership and risk of the products pass to the customer upon successful delivery.

5. Cancellations, Returns & Refunds

All cancellations, returns, exchanges, and refunds are governed by our Returns & Refunds Policy.

Key points include:

Orders may only be cancelled before dispatch.
Return requests must be raised within the specified return period.
Refunds may be processed to the original payment method or as store credit, where applicable.
Personalized, customized, international, clearance, or final-sale products may not be eligible for return or exchange.

Please refer to the complete Returns & Refunds Policy for detailed information.

6. Account Responsibility

If you create an account on our Website, you are responsible for:

Maintaining the confidentiality of your login credentials.
All activities conducted through your account.
Promptly notifying us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

7. Intellectual Property

All content available on this Website, including but not limited to Logos, Brand names, Product designs, Images, Graphics, Text, Videos, Trademarks

is the property of Pariaa and/or its licensors and is protected by applicable intellectual property laws. Any unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited.

8. Prohibited Use

You agree not to:

Use the Website for any unlawful or unauthorized purpose.
Interfere with the security or functionality of the Website.
Attempt unauthorized access to systems, servers, or customer information.
Copy, reproduce, or exploit Website content for commercial purposes.
Engage in fraudulent transactions or misuse promotional offers.

Violation of these terms may result in account suspension, cancellation of orders, and legal action.

9. Third-Party Services

We may engage third-party service providers for:

Payment processing
Shipping and logistics
Analytics and marketing services
Customer support tools

We are not liable for delays, interruptions, or issues arising from third-party services that are beyond our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by law:

Pariaa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or purchased products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Pariaa, its affiliates, employees, directors, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms & Conditions or misuse of the Website.

12. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using the Website, you consent to such collection and use of information.

13. Force Majeure

Pariaa shall not be responsible for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, transportation disruptions, or technical failures.

14. Policy Updates

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective upon posting on this Website. Continued use of the Website constitutes acceptance of the revised Terms.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

16. Contact Us

For any questions regarding orders, policies, returns, or general support, please contact us: Pariaa Customer Support

Email: support@pariaa.com

Website: www.pariaa.com

Effective Date: July 15, 2026